Covid Guidelines 

Before arriving 


  • The information in this guide will also be available on our website so you can familiarise yourself with it before your appointment as well as emailed to you and available on our social media. 


  • You will be sent a Covid health check form before your appointment, this must be completed before you can come into the salon.


  • We are booking out extra time for every appointment to thoroughly clean workstations and any touch points in between clients.


  • We have cleaning rotas and will be cleaning the salon thoroughly and regularly.


  • Digital vouchers and a selection of products are available to purchase from our website These can be posted out or a collection time can be arranged.


  • Branded Luna vouchers and all other products can be ordered over the phone or by email and again can be posted out or a collection time can be arranged.


  • The bathroom will be open. 






  • We would love nothing more than to give you a huge hug when you arrive at Luna, but unfortunately this isn’t possible for now, we will save them up and look forward to the day we can hug you again. 


  • We will be operating an appointment only system for the time being. If you need to book appointments, reschedule appointments or contact us for any other reason please either email or call us rather than dropping into the salon. 


  • Please arrive to your appointment on time, if you are early please wait in your car until your appointment time. We will be staggering appointment times to avoid people arriving at the same time. 


  • Please arrive to your appointment alone and with minimal belongings, nobody else will be permitted to enter the salon with you. The only exception to this will be nursing mums and babies.


  • Please leave your mobile phones in your bag or pockets. 


  • We will have a doorbell system in operation to enter the salon, even if the door is open for ventilation reasons, please still ring the doorbell and wait to be greeted by one of the staff.


  • We will have no waiting/seating area for the time being.


  • As you enter Luna there will be a hand sanitising station for you to use, please make sure you do this. 


  • Masks need to be worn and will be available next to the hand sanitising station should you forget to bring your own.


  • We will be socially distancing where possible, obviously this will not be possible while your treatment takes place, however we will be wearing visors which is the recommended solution. ​


  • Please do us a huge favour, if you are having your nails done please come with a colour in mind.


  • PLEASE NOTE: social distancing does not need apply during an emergency. 


Leaving Luna


  • Card and cash payments are fine 


  • To minimise the time and amount of people in the salon, if we are not running to schedule, we will ask that you don’t make further appointments before you leave, and we will contact you at the end of the day to do this. 


  • All masks and water bottle are to be taken away and disposed of home.​